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Legal · Terms of Service

Terms of service.

The agreement between you and ApyHub B.V. when you use the platform, consume APIs, or publish your own. Plain-English version below — the legally binding original is a downloadable PDF at the bottom of the page.

Effective from
April 18, 2026
Last updated
April 18, 2026
Version
v4.0
Status
Active
TL;DR

The short version.

1

Use it for building, not for abuse.

No scraping, no reselling API keys, no routing illegal or infringing content through our network. Break this rule and we'll suspend the account.

2

Pay for what you use.

Subscriptions renew until you cancel. You can downgrade or cancel at any time — there's no minimum commitment on the self-serve plans.

3

We can't promise zero downtime.

We aim for 99.99% on Pro and above, with service credits if we miss it. We're liable for what you paid us in the last 12 months — not more.

On this page0%
  • 01Accepting these terms
  • 02Your account
  • 03Acceptable use
  • 04APIs you consume
  • 05APIs you publish
  • 06Billing & plans
  • 07Service levels
  • 08Termination
  • 09Liability & disclaimers
  • 10Governing law
  • 11Changes
  • 12Contact us
Section 01

Accepting these terms.

By creating an ApyHub account, connecting an identity provider, or making an API call through our platform, you agree to these terms on behalf of yourself and (if applicable) your organization. If you're accepting on behalf of an organization, you confirm that you have the authority to do so.

If you don't agree with any of this, don't create an account — and if you already have one, close it via Settings → Danger zone. You won't be charged for the remainder of the current billing cycle on self-serve plans.

Section 02

Your account.

You're responsible for everything that happens under your account — including anything teammates do with keys issued by your workspace. Keep your keys secret, rotate them when you suspect exposure, and use role-based access to limit what each teammate can do.

  • One person per login. Don't share credentials. Invite teammates as separate members instead.
  • Keys are secrets. Don't commit them to public repositories. Use our environment-scoped keys to keep prod separate from dev.
  • You must be 16 or older to use ApyHub. If you're acting on behalf of an organization, the organization is responsible for you.
Section 03

Acceptable use.

ApyHub is a tool for building legitimate software. The following uses are explicitly prohibited and will get your account suspended — with no refund, no warning, and no migration path:

  • Illegal content or activity. Anything that violates applicable laws in your jurisdiction or ours (the Netherlands and the European Union).
  • Reselling raw API access. You can build products on top of ApyHub, but you can't re-expose our API verbatim as your own product.
  • Abusive traffic. Denial-of-service attacks, scraping behind authentication, or credential stuffing through our endpoints.
  • Malware, spam, or phishing. Using our email-sending, URL-shortening, or content-moderation endpoints to facilitate any of these.
  • Infringing content. Processing pirated media, trade-secret material, or content that violates third-party IP.
Enforcement

We monitor for these patterns automatically and manually. If we find a violation, we suspend first and investigate second — we'll tell you why once we have a clear picture. If we're wrong, we'll reverse and credit. If we're right, the suspension is permanent.

Section 04

APIs you consume.

When you call an API through ApyHub, you're using both our platform and the underlying API provider. Each API has its own license terms — we surface them on the catalog page before you start using an endpoint.

  • Data you send (request bodies) is passed through to the API provider. We don't store it beyond the metadata needed for billing.
  • Data you receive (response bodies) belongs to you under the license of the specific API. Some APIs grant full ownership; others license the output for specific uses only.
  • We take no copyright in the content you send or receive. We're a conduit.
Section 05

APIs you publish.

If you list an API on ApyHub for other developers to consume, additional terms apply. You retain ownership of your API. We take a platform fee on revenue, defined in your publisher agreement.

What we handle
What you handle
Revenue split
Billing & payouts
API uptime, docs, support
85 / 15 to you
Authentication & rate-limit
Output correctness
Paid monthly
Fraud & chargebacks
Handling customer data lawfully
Via Stripe Connect

You warrant that you have the rights to publish the API — no third-party data sources that you don't have a license to redistribute, no endpoints that call services violating their own terms.

Section 06

Billing & plans.

Self-serve plans (Starter, Pro) renew automatically until you cancel. Cancellation takes effect at the end of the current billing period — you keep access until then, and you won't be charged again. Enterprise contracts have their own terms in the signed order form.

  • Prepurchased atoms are paid for upfront and added to your plan's included quota. Once your monthly quota (plan + prepurchased) is exhausted, traffic stops — we don't bill you past your quota.
  • Refunds are granted for billing errors (duplicate charges, incorrect prepurchase charges). We don't refund unused credits on downgrade — those roll over through the current period.
  • Taxes are added where required (EU VAT, US sales tax where we're registered). Invoices show taxes as a separate line.
Section 07

Service levels.

We target 99.99% monthly uptime on Pro and above, measured on the aggregate success rate of the platform gateway (not individual upstream APIs, which have their own SLAs). If we miss it, you're eligible for service credits:

Uptime
Service credit
Eligibility
99.99% or higher
None — as expected
All paid plans
99.9% – 99.99%
10% of monthly fee
Pro and above
99.0% – 99.9%
25% of monthly fee
Pro and above
Below 99.0%
50% of monthly fee
All paid plans

Credits must be claimed within 30 days and are applied to your next invoice. They're not refunded as cash except where local law requires it.

Section 08

Termination.

Either side can end this agreement at any time. You cancel in the product; we terminate by email with 30 days' notice unless you've violated Section 03 — in which case we terminate immediately.

  • On your cancellation — you keep access until the end of the billing period. Your data is preserved for 30 days in case you come back, then permanently deleted.
  • On our termination for cause — access is revoked immediately. We preserve account data for 30 days for legal compliance and to hand off user data to you.
  • On our termination without cause (e.g., we shut down the product) — we give 90 days' notice and help you migrate data out.
Section 09

Liability & disclaimers.

ApyHub is provided "as is." We don't guarantee the platform will be uninterrupted, error-free, or that every upstream API will always return correct results. Our total aggregate liability to you in any 12-month period is capped at the amount you paid us in that period.

Neither party is liable for indirect, incidental, or consequential damages — lost profits, lost data, substitute procurement costs. This cap doesn't apply to things we can't cap under applicable law, such as gross negligence or willful misconduct.

Plain English

Translation: if something goes wrong and it's our fault, we're on the hook for what you paid us — but not for the downstream business impact. Insure the business impact separately if it matters to you.

Section 10

Governing law.

This agreement is governed by the laws of the Netherlands, excluding its conflict-of-law rules. Any dispute that can't be resolved through [email protected] in good faith within 60 days goes to the competent courts in Amsterdam.

If you're a consumer residing in the EU, nothing in this clause affects your mandatory rights under local consumer law.

Section 11

Changes.

We version these terms and publish every change. Material changes are announced at least 30 days before they take effect — by email to all workspace owners and via an in-product banner. Your continued use after the effective date counts as acceptance; if you disagree, cancel before the date.

Recent changesFull history →
Apr 18, 2026
Modified Clarified service-credit schedule in Section 07 — the tiers are unchanged, but the eligibility column is new.
Feb 01, 2026
Added Added Section 05 (APIs you publish) covering revenue split and publisher warranties.
Nov 20, 2025
Modified Capped liability at 12 months of fees paid (previously 3 months). This is a customer-friendly change.
Section 12

Contact us.

Legal or billing questions go to the addresses below. We reply within 2 business days for general inquiries; urgent legal matters are routed to our outside counsel.

A person, not a queue.

Every email below lands with a named human on our team. We don't triage through a bot.

Legal & contracts
[email protected]
Billing & invoices
[email protected]
Abuse reports
[email protected]
Registered office
ApyHub B.V.
Eindhoven, Netherlands
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